Certification policies

Introduction

Candidates may be eligible to receive certifications and related digital credentials representing certification achievements, which may include without limitation, a badge or certificate (“Credential”). To receive a certification, candidates are required to meet program requirements for that certification, including without limitation, completion of a candidate application form, agreeing to the terms of this agreement, and passing an exam.

Policies

Candidates agree that they will comply with all program policies on this page and in the candidate agreement made available by Autodesk in connection with the program. Program policies may be updated from time to time and may include policies from Autodesk’s third-party service providers related to rules and requirements for taking certification exams.

Exam retake policy

If candidates do not achieve a passing score on any exam after the first attempt, they may immediately reschedule to take the exam again, based on appointment availability from the exam service provider.

If candidates do not achieve a passing score on any exam after the second attempt, they must wait three days (72 hours) before retaking the exam. A three-day waiting period will be imposed for each subsequent exam retake.

Recertification policy

Certifications are valid for either two or three years; details are listed on each certification page. To recertify for an Autodesk certification, candidates must:

  • Submit a new certification application within the period that is six months prior to the certification expiration date.
  • Schedule, purchase, and take the certification exam before the expiration date.
  • Achieve a passing score.

Once candidates have passed the exam, the expiration date on the certification will be updated and extended through a new expiration term.

There is no grace period for expired certification credentials. To pursue certification after their existing certification has expired, candidates must submit a new application, purchase and take the related certification exam, and achieve a passing result. The issuance date on the new certification will be effective the date of the passed exam.

Candidate code of conduct

By pursuing and achieving an Autodesk certification and receiving credentials, candidates are joining an elite professional tier, which is recognized by Autodesk. By following the Candidate Code of Conduct, candidates help ensure the integrity of certifications and credentials.

In signing up to take an Autodesk certification, candidates agree to:

  • Comply with Autodesk’s Candidate Code of Conduct and Program Policies.
  • Represent the integrity of the certification program in my professional communities of practice.

Candidates agree they will not:

  • Modify, alter or falsify any exam scores, reports or records.
  • Engage in cheating before, during or after an exam.
  • Violate the confidentiality terms in this agreement.
  • Falsify my identity or impersonate another individual. 
  • Submit any assessments, answers or work that are not completely my own. 
  • Request, accept, or provide improper assistance in connection with any exam. 
  • Use unauthorized materials in an attempt to satisfy exam requirements (this includes using “brain-dump” material and/or unauthorized publication of exam questions with or without answers). 
  • Possess any unauthorized items during an exam. 
  • Engage in any misconduct, as may be determined without limitation, by statistical analysis or proctoring. 
  • Modify, alter, make derivative works of, reverse engineer, decompile, disassemble, or translate any exam in whole or in part, in any form or by any means, verbal or written, electronic or mechanical, for any purpose. 
  • Use the exam content in any manner that violates applicable law or otherwise violate applicable law in connection with my participation in the program.
  • Violate authorized testing center or online proctored exam rules or policies.
  • Violate this agreement in any way.

To ensure a fair program process and the integrity of our credentials, Autodesk may prohibit candidates from taking any exam, and exam results or credential may be invalidated if we believe candidates have violated this agreement or engaged in any misconduct. No exam refund will be provided. Candidates represent and warrant that all information provided in connection with the program is accurate and complete.

Candidate personal information and privacy

Autodesk is committed to protecting candidates' privacy and communicating what Autodesk will do with candidates' personal information. Autodesk’s Privacy Statement sets forth how Autodesk may collect, use, store, and process personal information of or relating to candidates, and how candidates may request deletion of personal information.

If candidates take an exam at a third-party service provider and engage such third-party for additional services (e.g., training) other than the exam, candidates may be subject to such third-party’s privacy and other policies with respect to such additional services.

Voucher terms and conditions

  • Each Autodesk certification exam voucher (“Exam Voucher”) expires on the specified expiration date that accompanies the Exam Voucher.
  • You must register for and take the Autodesk certification exam using the Exam Voucher prior to the expiration date provided with the Exam Voucher.
  • Exam Voucher expiration dates cannot be extended. You will not receive a credit or be reimbursed for expired Exam Vouchers.
  • All vouchers and retake vouchers expire at 11:59:59 P.M. CT on the day of the expiration date.
  • Vouchers are purchased at an exam tier level, not for specific exams.
  • Exam Vouchers will not be replaced, including without limitation, if they are stolen or lost.
  • Exam Voucher may not be redeemed for cash, credit or refund.
  • You can only redeem an Exam Voucher one time, by one person, for one exam.
  • Exam Voucher can only be used for Autodesk Certified Associate, Autodesk Certified Professional, or Autodesk Certified Expert exams purchased through the Pearson VUE platform. Autodesk can discontinue or change any exam at any time.
  • You are responsible for maintaining the safekeeping and security of the Exam Voucher prior to redemption.
  • Vouchers may not be applied to exams that have already been taken.
  • Exam Voucher is void if altered or revised in any way.
  • Exam Vouchers may not be resold or transferred.
  • Vouchers may not be used by residents or nationals of export restricted countries.
  • Voucher may only be redeemed in the country from which it was purchased.

To use the Exam Voucher, the exam candidate must meet all eligibility requirements to take an Autodesk certification exam and agree to the terms of the Autodesk Certification Program Candidate Agreement and any other terms presented to candidate.